November 2, 2015

FAQs

 
What is Pamphlet? And what’s a promotion
Pamphlet is a self-service advertising tool anyone can use to get the word out about their business, service or product on mobile phones. Your ad will be geo-targeted to the town of your choice. You will create a promotion that describes your business, pick a location to display it to and, then we take that promotion/ad and display it to people viewing an app on their phone
 
Who will see my promotion and on which apps
Your promotion will be shown to people viewing a mobile app in the city or town you choose. Pamphlet promotions appear on thousands of local and national apps,. Our proprietary targeting technology uses contextual cues, keywords, user demographics, and other information to choose where to show your promotion. Your promotion reports will show you which apps your promotion was seen in your ad promotion stats daily
 
What will I get and what is the cost?
We have three monthly pricing options that you are billed as per the limits specified for the volume of impressions
 
How can you send my promotion to so many apps?
Pamphlet is able to gain access to these apps through ad exchanges, where thousands of apps simultaneously seek to fill their ad space with the best promotions they can find. We use our proprietary technology to tell these apps to choose your promotion to fill that space. Since we strive to pair the right promotion with the right mobile user, the apps that your promotions show up on will vary depending on many factors, like the time of day, the location you choose, and the preferences of mobile users in that location
 
What should my promotion say?
You want to create brand awareness for your business, your promotion should clearly state your business name and your description should describe what you do.
Example: TITLE: Antiques Cove
DESCRIPTION: Selling decades of antiques, collectibles & arts. INR500.00 off now Code Diwali20%
 
Does my promotion go live immediately?
Your promotion will start running within 10 hours of submission. The current average is approximately 6 hours
 
What should my pamphlet say?
In general your promotions should:

  • Build recognition of your company/product.
  • Create interest and intrigue.
  • Let potential customers know what makes you special.

The exact wording and phrasing is up to you. To see what others are using in their promotions, check out our live promotion feed.
For call to action tips, make to check out Pamphlet / Xplanck blog
 
Oops! I made a typo. How do I fix it?
While your promotion is running you can edit:

  • Title
  • Description
  • Logo/image
  • Business address
  • Website that ad links to

*If you want to change the city or town your ad is being targeted to, you will need to: Click: “Manage Promotions” and change the location
 
When will my ad start displaying?
In 6-8 hours! After you hit “Launch Promotion”, your ad will start showing up on thousands of mobile phones in your specified town within 6-8 hours on an average
 
What type of reports can I see?
As your promotion runs, you will be able to see the following:

  • Views (Impressions)
  • Clicks (Actions or Engagements)
  • The apps where your promotion showed up the most
  • The approximate location of users who have seen your promotion within another app

 
My promotion is running, but nobody has called, emailed, or visited my website. What should I do?
Pamphlet runs your promotion based on the number of views it gets, not clicks, calls or website visits. We can only guarantee the promised impressions. Feel free to check out our helpful tips for getting more clicks on your promotion!
 
Does an impression = view to my website?
Your impressions or views are reported daily from the previous day stats. This number is how many times your promotion was seen not how many times someone went to your website. The clicks will be on our custom landing page which would have details of your business like phone number, website and the address
 
What if I don’t have an image or photo for my campaign?
If you launch a campaign without an image, we will hand pick a professional quality image that fits your business’ category just for you.
If you’d like to find an image yourself, there are a lot of great places online to find free and premium stock photography. Do send us your image at support@mpamphlet.com
 
Can I see how my ad will appear on a potential customer’s phone?
After you create your first campaign, we’ll email you a sample of your ad.
When someone in your area clicks your ad, they’ll be directed to your custom landing page, which has important information about your business,
including your phone number, location, and web address. You can visit and share your landing page anytime from your campaign dashboard
 
Is there anything I can’t promote using Pamphlet?
Pamphlet places restrictions on what can and cannot be promoted with the service.
Users cannot promote any content that is infringing, libelous, defamatory, obscene, abusive, offensive or otherwise violates any law or right of any third party
Pamphlet CANNOT be used for:

  • Promoting illicit or illegal activity
  • Content related to drugs, alcohol, tobacco, pornography, prostitution, or gambling
  • Releasing personally identifying information about an individual
  • Using racist, sexist, or other offensive language
  • Malicious activity
  • Any other inappropriate or unintended use

 
My promotion was stopped or cancelled without my permission. Now what?
Pamphlet reserves the right to cancel or stop any promotion, at any time, for any reason.
In general, we will only cancel or stop a promotion if it has violated the Pamphlet Terms and Conditions.
Violations of Terms and Conditions include, but are not limited to:

  • Promoting illicit or illegal activity
  • Content related to drugs, alcohol, tobacco, pornography, prostitution, or gambling
  • Releasing personally identifying information about an individual
  • Using racist, sexist, or other offensive language
  • Malicious activity

Any other inappropriate or unintended useIf you believe your promotion was cancelled in error, please email support@mpamphlet.com
 
I have another question that is not answered here.
We’re happy to answer any questions you have about Pamphlet! If you have a question that is not answered in this FAQ, please email support at support@mpamphlet.com